As councils, courts, law firms, and public bodies continue to rely on virtual and hybrid meetings—or are performing interviews—the need for accurate, reliable transcription has never been greater. Platforms such as Microsoft Teams, Google Meet, and Zoom have made meetings and interviews more accessible—but their built-in transcription tools are not designed to meet the standards required for legal, regulatory, or official records.
At Marten Walsh Cherer, we work daily with organisations that cannot afford ambiguity, omissions, or misinterpretation. When meetings or interviews form part of the public record, legal proceedings, or governance processes, accuracy is not optional.
The Limitations of Platform-Based Transcription
Most major conferencing platforms now offer automated transcription or live captions. While these features may be useful for accessibility or informal note-taking, they present significant challenges for professional use:
- Inconsistent accuracy – Automated transcription struggles with accents, technical or legal terminology, multiple speakers, and cross-talk.
- Lack of contextual understanding – AI tools cannot reliably capture nuance, emphasis, procedural language, or legal phrasing.
- Errors in speaker attribution – Critical in hearings, committee meetings, and evidential records.
- Limited auditability – Automated transcripts often lack verification, certification, or quality assurance.
- Data governance concerns – Cloud-based AI tools may raise issues around confidentiality, data storage, and compliance.
For councils, courts, and law firms, these shortcomings can result in misrepresentation of proceedings, reputational risk, and challenges to record integrity.
Why Professional Transcription Remains Essential
Marten Walsh Cherer provides human-led transcription services, supported by technology but driven by experience and accountability. This approach ensures transcripts that meet the standards required for:
- Council and committee meetings
- Court proceedings and tribunals
- Legal hearings, inquiries, and investigations
- Interviews, focus groups, and public consultations
- Governance, compliance, and regulatory matters
You can provide us with the full recording of a meeting or interview—or just selected sections—and we will work with you to transcribe it accurately. Whether it’s an entire series of recordings or specific segments, MWC ensures that every transcript is precise, clear, and professionally verified.
Our transcripts are:
✔ Accurate and complete
✔ Clear, structured, and speaker-identified
✔ Suitable for official and legal records
✔ Delivered securely and confidentially
✔ Available with fast and flexible turnaround times
Where platform-generated transcripts may offer a rough guide, our service provides a trusted, defensible record.
We Have You Covered—Across All Platforms
Whether your meeting or interview took place on Microsoft Teams, Google Meet, or Zoom, we have you covered.
We work from your audio or video files to produce transcripts that reflect what was actually said, not what an algorithm estimated. Each transcript is reviewed by experienced professionals who understand the importance of precision in public-sector and legal environments.
This is why Marten Walsh Cherer has been trusted for generations by organisations that require certainty, clarity, and confidence in their records.
A Reliable Record You Can Rely On
As digital meetings and interviews become embedded in the way councils, courts, and legal professionals operate, it is essential to recognise the difference between convenience transcription and professional transcription.
When accuracy matters—when records may be scrutinised, challenged, or relied upon—automated tools are not enough.
At Marten Walsh Cherer, we ensure your meetings and interviews are transcribed with the care, expertise, and integrity they deserve, whether you provide the full recording or just selected sections.
